SUPPORT CENTER

Specifications & Logistics

Find precise technical data regarding our in-house 3D printing tolerances, filament material specifications, pan-India shipping timelines, and our straightforward replacement policy.

TECHNICAL FAQ

Production & Shipping Standards

Print Tolerances

Transit & Delivery

Replacement Policy

We calibrate our industrial PLA, PETG, and ABS printers daily. Standard dimensional accuracy is maintained within ±0.2mm for retail items and ±0.1mm for custom CAD-ready bulk orders.

Standard catalog items ship within 48 hours. Custom bulk runs depend on volume. We partner with reliable cargo carriers to deliver across India within 3 to 7 business days.

Because every layer is printed in-house, we guarantee structural integrity. If any item arrives with transit damage or manufacturing defects, we dispatch a free replacement within 24 hours.

What materials do you use for retail vs corporate orders?

How do you package items to prevent transit damage?

We pack all items in custom-fit, shock-absorbing recycled cardboard boxes. Delicate art pieces and complex mechanical toys are double-walled and bubble-wrapped to ensure zero-defect delivery.

For standard consumer art and toys, we use biodegradable PLA for vibrant colors and clean details. For functional prototypes and corporate bulk orders, we offer high-impact PETG, ABS, and TPU.

Do you offer bulk volume discounts?

Can I upload my own CAD files for custom printing?

Volume scaling is built into our pricing model. Orders exceeding 50 units of a single design automatically qualify for tier-one manufacturing rates. Contact our corporate desk for custom runs.

Yes. Our B2B pipeline is built for direct-to-printer manufacturing. Submit your STL, STEP, or OBJ files through our Corporate page to receive an automated, tolerance-verified quote.

Ask a Question

Still have technical questions?

Get in touch with our engineering team directly via WhatsApp or email for custom material requests or specific print tolerances.