Privacy Policy

Jagannath 3D Creations | jagannath3dcreations.in

Last updated: 07-07-2026

Jagannath 3D Creations ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy is published in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 ("DPDP Act"), and explains how we collect, use, store, and protect your personal data when you use this website or place an order with us.

By using this website, you consent to the data practices described in this policy.

Information We Collect

  • Contact & order details: name, phone number, email address, shipping address, billing address

  • Order information: items purchased, customization details/files you provide for custom prints, order history

  • Payment information: processed securely by our payment gateway ([Razorpay/Cashfree/PayU — name your provider]); we do not store your card, UPI, or net-banking details on our own servers

  • Communication records: messages you send us via WhatsApp, email, or contact forms

  • Basic website usage data (if using analytics tools like Google Analytics): pages visited, device/browser type, approximate location, IP address

We do not knowingly collect any sensitive personal data (such as financial account details, health information, or biometric data) beyond what is strictly necessary to process payment via our third-party payment gateway, which handles such data under its own DPDP-compliant safeguards.

Purpose of Collection & Lawful Use

We collect and process your personal data only for specified, lawful purposes, and only to the extent necessary for those purposes, consistent with the DPDP Act's data minimisation principle:

  • Processing, fulfilling, and delivering your order

  • Communicating about order status, delays, or issues

  • Responding to inquiries and custom or bulk order requests

  • Improving our website, products, and customer experience

  • Sending updates or promotional communication — only with your consent; you may withdraw this consent at any time

Consent

Where required under the DPDP Act, we will seek your clear, informed consent (via a consent notice at the point of collection, such as an order form or newsletter sign-up) before processing your personal data for a given purpose. You may withdraw consent at any time by contacting us at [email], though this may affect our ability to process an existing order.

Disclosure of Information

We do not sell or rent your personal data to any third party. We share it only where necessary, with:

  • Courier/logistics partners, to deliver your order

  • Payment gateway providers, to process payment securely

  • Government or regulatory authorities, only where required under applicable Indian law

Where your data is transferred outside India (for example, to a cloud service provider), we ensure this is done in a manner consistent with the DPDP Act, which permits cross-border transfer of personal data except to countries specifically restricted by the Central Government.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required under applicable Indian laws (including tax, accounting, and consumer protection laws). Once no longer required, your data is securely deleted or anonymised.

Data Security

We implement reasonable security practices and procedures, as required under the IT Rules, 2011, including access controls and secure handling of data, to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights as a Data Principal

Under the DPDP Act, 2023, you have the right to:

  • Obtain a summary of the personal data we hold about you and the processing activities undertaken

  • Request correction, completion, or updating of your personal data

  • Request erasure of your personal data, subject to our legal/accounting retention obligations

  • Withdraw consent for any processing based on consent, at any time

  • Nominate another individual to exercise these rights on your behalf in the event of death or incapacity

  • Register a grievance regarding the processing of your personal data (see Grievance Officer below)

To exercise any of these rights, contact us at [email].

Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and understand site traffic. You can control or disable cookies through your browser settings; note that some website features may not function properly if cookies are disabled.

Children's Privacy

Our website and products are not directed at individuals under 18 years of age. We do not knowingly collect personal data from minors without verifiable consent of a parent or guardian.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law, including as the DPDP Act, 2023 and its rules are implemented in phases. The "Last updated" date above will reflect the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

Contact Us

For any questions about this Privacy Policy, contact us at jagannath3dcreations@gmail.com or +91 9953428428